Your satisfaction drives everything we do. We stand behind every product under the ZG Brand and strive to deliver only the highest quality.
1-Year Limited Warranty
We warrant that each product is free from defects in materials and workmanship for one (1) year from the date of purchase. If a covered defect arises during the warranty period and you submit a valid claim, we will repair the defect or replace the product at no charge.
Exclusions
This warranty does not cover:
- Consumable materials (e.g., resins, filters).
- Damage caused by misuse, accidents, or unauthorized modifications.
How to File a Claim
Contact us with your order number and a description of the issue. We will guide you through the next steps.
30-Day Money-Back Guarantee
If you are not completely satisfied, you may return eligible items within 30 days of purchase for a full refund or exchange.
- Refunds and exchanges are processed once the returned item is received and inspected at one of our return centres.
- To request an exchange, please contact us with your order number and the items you wish to return.
We’re here to make sure you love what you buy—every time.